Regional Service Centers
Ohaus Regional Service Centers are your source for professional,
quality service on Ohaus balances and scales. Our regional centers
extend the capabilities of Ohaus factory-level service out to the
field to provide strategic geographic coverage throughout the U.S.
Benefits to our customers include fast turnaround time, expert
technical support, training, and quality system
documentation.
Ohaus Regional Service Centers Offer:
• Expert Repair and Support For Ohaus Weighing Products
• Warranty and non-warranty repair of all Ohaus products by
factory trained technicians using original equipment
replacement parts
• An economical means of obtaining fast service throughout the
U.S. and Canada
• Preventative maintenance, and calibration service, (certified
and traceable)
• A loaner equipment program to eliminate downtime
• Field service
(Not all services are offered at all Regional Service
Centers)
When You Need Service
Ohaus balances and scales are a critical part of your business
because they ensure that your operation is conforming to quality
and profitability standards. Downtime or incorrect measurements can
lead to disaster. For as much as you depend on your Ohaus product
to deliver quality results, you can also depend on Ohaus Regional
Service to keep it in top operating condition. Contact your nearest
Ohaus Regional Service Center to learn more about the services we
provide.
Instructions for packing and shipping
If your balance needs to be shipped to a RSC for repair it
should be packed very carefully. Please remember the shipper is
only responsible for shipping damage if they damage the product and
the damage is evident on the packaging.
Poorly packaged balances can be damaged in shipping without any
visible signs of damage to the packaging, the original packaging is
best.
Remove all removable items such as platforms, platform supports
and line cords and pack them separately. Be sure to ship them with
the balance.
Include your shipping and billing addresses and a daytime phone
number so that we can contact you. Please include a brief
description of the problem you are having or the service you want
performed.
The package should be insured for the replacement value of the
balance.
East Coast Locations
Northeast
Ohaus Corporation
7 Campus Drive
Suite 310
Parsippany, NJ 07054
Phone: 1-800-672-7722
Email: ed.duran@ohaus.com
Mid-Atlantic
J.A. King & Company
6541-C Franz Warner Parkway
Whitsett, NC 27377
Phone: 1-800-327-7727
Fax: 1-336-294-9664
Email: info@jaking.com
Southeast
Alabama Scale & Instrument Inc
1644 Varner Drive
Mobile, Al. 36693
Phone: (877) 240-6392
Fax: 251-665-9991
Email: Service@Asicallab.com
Atlanta Equipment Company
1345 Capital Circle
Lawrenceville, GA. 30043
Phone: 800-229-7225
Fax: 770-995-7893
Email: Service@AtlantaEquipment.com
Florida Industrial Scale
728 Industry Road
Longwood, Fl. 32750
Phone: 800-330-7972
Fax: 407-831-0653
Email: dcook@floridascale.com
Central U.S. Locations
North Central
Kennedy Scales
11485 Xeon Street NW
Coon Rapids, MN 55448
Phone: 1-763-784-1022
Fax: 1-763-784-1206
Email: pberning@kennedyscales.com
Mid Central
Brechbuler
1414 Scale Street SW
Canton, OH 44706
Phone: 1-800-331-2424
Fax: 1-330-453-5322
Email: sales@brechbuhler.com
Central Illinois Scale Company
2560 Parkway Court
Decatur, IL 62526
Phone: 1-800-234-5880
Email: Ohaus@CentralillinoisScale.com
South Central
Aldinger Company
1440 Prudential Drive
Dallas, TX 75235
Phone: 1-888-822-1299
Fax: 1-214-638-1750
Email: aaldinger@aldingercompany.com
West Coast Locations
North West Coast
Quality Control Services
2340 S.E. 11th Avenue
Portland, OR 97214
Tel: 503-236-2712
Fax:503-235-2535
Email: george@qc-services.com
Mid West Coast
Heusser Neweigh, LLC
1400 Willow Pass Court
Concord CA 94520-5223
Phone: 1-925-798-8900
Fax: 1-925-798-8905
Email: les@neweigh.com
South West Coast
San Diego Scale
4510 Federal Blvd.
San Diego, CA 92102
Phone: 1-866-737-2253
Fax: 1-619-262-6181
Email: Paul@SanDiegoscale.com
Canada
Western Canada
Pacific Industrial Scale Co. Ltd.
9111 River Drive
Richmond, B. C.
V6X 1Z1
Canada
Phone: 1-604-273-9401
Fax: 1-604-273-8467
Email: Service@pacific-scale.com
Eastern Canada
M & L Testing Equipment (1995), Inc.
31 Dundas St., E. (Hwy #5)
Dundas, Ontario
L9H 7H8
Canada
Phone: 1-800-263-9244
Fax: 1-905-689-3978
Email: info@mltest.com
Web Site: www.mltest.com